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Community Manager (Tianjin & Shenzhen)
Tuesday, May 07
267 Views

The Community Manager is responsible for centre atmosphere and event management. He/She is the primary point of contact for the community and acts as the “face” of WSE. The Community Manager will work with both service and operations teams to jointly create a vivid, welcoming space for students and prospects which reflects the WSE brand and company values. Location: Shenzhen or Tianjin

Responsibilities:

Greeting /Point of Contact:

  • Be the first and last point of contact for students and staff
  • Cover the front desk during business hours
  • Greet and welcome prospects and students
  • Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails
  • Assist Customer Service Assistants to prepare and distribute promotional materials to prospects
  • Answer “walk-up” student questions or refer the inquirer to additional resources

Student Management:

  • Work on community initiatives designed to develop connections between students, including student introductions, event support, email and print communications
  • Be active with WSE centres around the city; know all of the related events happening in other learning centres
  • Solve student issues to ensure a cohesive community

Events and Community Management:

  • Make posters for events
  • Assist with set-up and breakdown of events, including ordering food and beverages
  • Prepare monthly newsletters to distribute internally and externally
  • Assist new staff members to settle into the centre
  • Ensuring the building is clean and well kept
  • Ordering consumables
  • Submit event receipts to the Service Manager for expense reports
  • Identify issues for escalation to the Service Manager in order to document accordingly

Benefits:

  • 18,000 - 20,000 RMB base salary depends on experience plus bonus
  • Z work visa and resident permit provided. Agency assistance for working (Z) Visa application
  • Full coverage medical insurance through our insurance provider Pingan Medical
  • Up to 10 days of hotel stay provided upon arrival
  • You get to choose where to live! We provide assistance with finding accommodation
  • 11 days of Chinese national holidays plus 10 days of paid leave.
  • Mandarin Chinese lessons for beginners. Highly recommended.
  • New hire training, plus ongoing seminars and workshops
  • Career development opportunities
  • Possible relocation to new city, centre or country
  • Visa process and medical check reimbursement
  • Student and staff referral bonus system
  • Airport Pickup
REQUIREMENTS
  • Native-level speaker of English
  • Bachelor's Degree
  • 2 year of full-time management experience with reference letters required
  • Must have strong verbal and written communication skills
  • Exceptional organizational and multitasking skills
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
  • Passion for building communities of learners
  • Passion and understanding of WSE’s mission and values
  • Proficient in basic computer skills, with design skills a plus
  • The ability to work independently as well as part of a team
Wall Street English China

As a Wall Street English Foreign Teachers you will have all the necessary tools and materials available to deliver fun, social, and engaging classes that ensure students are learning, understanding, and applying their new knowledge.

Wall Street English promotes a professional and supportive environment that encourages growth and development, not only for the student, but for you as well. You will be part of an international team that focuses on top quality lesson delivery and student satisfaction.

Why wait to create a beautiful future filled with countless opportunities and wonderful experiences? Start Now!!!

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