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Customer Service
Published Friday, November 08
  • Make sure that your clothes, hairstyle, makeup and other aspects are in line with the requirements of the regulations
  • Check the handover record, understand the handover matters of the previous shift, and be responsible for handling
  • Be familiar with reservation information and customer information, especially remember the names of incoming VIP and regulars, and know all the activities of the hotel
  • Familiar with the hotel's policies on room sales, always sell rooms to hotel guests, strive for the best economic benefits
  • Proficient in various professional services and skills of the front desk, and do well in customer service
  • Proficient in-store and outside information, and provide accurate information services
  • Responsible for check-in procedures for guests staying in the hotel
  • Responsible for the management and distribution of room keys and strictly follow the verification system
  • Prepare related reports to provide accurate reception information for other departments


  • Can communicate in Chinese and English

Post benefits

  • RMB 10,000 - 15,000 per month
  • Three meals accommodation
  • Hotel location: Lujiazui, Shanghai
  • Can assist in handling work visa
  • Work 8 hours a day, five-day work week
Fulltime 2019-11-08 Shanghai Shanghai 200000 2019-12-06


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