Please note this position is only open to foreigner.
- Provide health and medical support to foreign customers of the company, assist foreigners to get medical treatment in local areas, and maintain the relationship with local medical institutions.
- Daily customer service work of the department answered customer consultation, routine welfare inquiry, settlement of claims disputes, and coordinated all departments to solve problems during the customer warranty period
- Familiar with basic business knowledge of customer service department and other related knowledge, able to work independently for customer service, respect customers, maintain good service order, provide excellent customer service, effectively follow up customer demand, and do a good communication bridge between customers and the company. Carry out insurance renewal for small and medium sized customers;
- Bachelor degree or above, major in insurance, English or medicine is preferred
- 3 years experience in customer service is preferred
- Have a good sense of customer service and work steadfastly
- Fluent in English, listening, speaking, reading and writing, and proficient in computer operation
- Good Chinese listening, speaking, reading and writing ability