Welcome to SmartTicket

This is SmartShanghai's online ticket reservation and delivery service. It's easy to use, and we provide not only a simple ticket purchasing service, but we'll also deliver the tickets to your door (payment for the tickets on receipt of delivery), and provide you with all the information you'll need to get yourself to the event venue.


Ticket Prices

We work directly with concert promoters to secure tickets for our users: you pay the price that's printed on the ticket, plus a handling fee to SmartTicket. This handling fee includes the delivery of the ticket to most areas in Shanghai.


Payment

We only accept payment upon delivery. You can pay in cash or with a local Union Pay Card (with your pin number). Unfortunately, due to local regulations we are unable to accept foreign credit cards or online payments.


Delivery

SmartTicket offers free delivery within the first ring-road in Shanghai. A 20rmb delivery fee applies for deliveries outside the first ring-road. We deliver to hotels, offices, and private residences, even on weekends and in the evening.


Contacts

Get in touch with us here, or call 400 821 3624 from Monday-Friday, 10am-6pm if you have any questions regarding your online bookings.


Metallica

SmartTicket's online ticket ordering and delivery service for this event has now closed.


Frequently Asked

Other questions? Contact our customer support by email | phone: (021) 400-821-3624



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