Welcome to SmartTicket

This is SmartShanghai's online ticket reservation and delivery service. It's easy to use, and we provide not only a simple ticket purchasing service, but we'll also deliver the tickets to your door (payment for the tickets on receipt of delivery), and provide you with all the information you'll need to get yourself to the event venue.


Ticket Prices

We work directly with concert promoters to secure tickets for our users: you pay the price that's printed on the ticket, plus a handling fee to SmartTicket. This handling fee includes the delivery of the ticket to most areas in Shanghai.


Payment

We only accept payment upon delivery. You can pay in cash or with a local Union Pay Card (with your pin number). Unfortunately, due to local regulations we are unable to accept foreign credit cards or online payments.


Delivery

SmartTicket offers free delivery within the first ring-road in Shanghai. A 20rmb delivery fee applies for deliveries outside the first ring-road. We deliver to hotels, offices, and private residences, even on weekends and in the evening.


Contacts

Get in touch with us here, or call 400 821 3624 from Monday-Friday, 10am-6pm if you have any questions regarding your online bookings.


Formula

SmartTicket's ticketing service for this event has now closed.



Tickets: Our ticketing service has closed. Really. If you call us and ask if we still have tickets we'll say "Sorry, our ticketing service has closed." Cheaper tickets have all sold out, but the more pricy tickets are available from a ticket counter at the F1 track. We also do not sell tickets out of our office. We are strictly a delivery service.

Transportion: SmartTicket's shuttle busses are fully booked. Metro Line 11 goes all the way out to the F1, get off at the "Shanghai Circuit" station. In previous years that station was sometimes closed due to overcrowding. If that happens again, you'll have to get off at another stop and get a taxi, so we suggest to factor more time into your plans. Here is our metro map, or download our iPhone app to have the latest version on your phone.

Schedule: Saturday qualifying rounds start at 2pm. The actual race starts at 3pm on Sunday. There will be an entertainment program outside the Grand Stand.

Food & Drink: Beer and food are available outside the Grand Stand as well. Last year they had some beer sponsors selling cold, not-too-overpriced beers. Officially you can't take food or drinks inside. However, many have reported high success rates with their attempts. Regulations are loose at best.

Photography, Video: Allowed.

Ear Plugs: The noise of the engines was what made the F1 fun. In recent yours you couldn't see the race without earplugs. This year they have those new engines which apparently aren't very loud anymore. Still, it would probably be wise to bring earplugs anyway. There will be vendors all over the place selling them.

Parties: Nothing very interesting on that front. There's one party that's labeled an "official after party" at M18, but it's invitation-only, or you need to book a table. Call them to find out more. Other than that there are a bunch of F1 themed parties, more on that here.


Frequently Asked

  • Event Can I bring my own food and drinks?

    Officially, no, you're not supposed to. However, many have reported high success rates with their attempts and regulations are loose at best.

  • Ticketing Can we bring our kids? Do they need to pay?

    Yes, the whole family is welcome. Kids under 1.2m get in free but those over 1.2m need to buy a full-fare ticket.

  • Refunds What happens if the show gets cancelled? Will I get my money back?

    Yes, SmartTickets always refunds ticket purchases if a show gets cancelled. This guarantee is one of the reasons that people choose to purchase through SmartTickets instead of less reliable sources. Please note, though, that we only refund the face value of the tickets, and not the 20rmb handling fee.

  • Payments Can I pay online with a credit card?

    Unfortunately, no. We've been working to implement an online payment system, but due to the nature of risk management and licensing issues with online payments made within China, it looks like this won't be available anytime in the near future.

  • Payments How do I pay for my tickets?

    Upon delivery of your tickets, you may pay our delivery staff directly (either in cash, or with a local Union Pay card with pin code). We only accept payments made in Chinese yuan. If you need a company fapiao for your purchase, then please email us.

  • Ticketing I live outside Shanghai. Can I still buy tickets ?

    Unfortunately not. We do only deliver tickts within Shanghai.

  • Ticketing Can I choose a specific seat?

    Unfortunately, no. Ticketing systems in China vary from venue to venue, and many are not advanced enough to offer specific seat selection. The event promoters and venues that we work with currently have no systems in place that allow third party ticketing agents to access their respective floors plans. However, whenever you buy a ticket from us, you will automatically receive the best available seats within the category you've selected.

Other questions? Contact our customer support by email | phone: (021) 400-821-3624



Take A Date allows you to find someone who wants to go to a specific venue or event. Join SmartShanghai Dating to see which of our 10,000+ members are up for seeing this show with you.


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