Welcome to SmartTicketThis is SmartShanghai's online ticket reservation and delivery service. It's easy to use, and we provide not only a simple ticket purchasing service, but we'll also deliver the tickets to your door (payment for the tickets on receipt of delivery), and provide you with all the information you'll need to get yourself to the event venue.
We work directly with concert promoters to secure tickets for our users: you pay the price that's printed on the ticket, plus a handling fee to SmartTicket. This handling fee includes the delivery of the ticket to most areas in Shanghai.
We only accept payment upon delivery. You can pay in cash or with a local Union Pay Card (with your pin number). Unfortunately, due to local regulations we are unable to accept foreign credit cards or online payments.
SmartTicket offers free delivery within the first ring-road in Shanghai. A 20rmb delivery fee applies for deliveries outside the first ring-road. We deliver to hotels, offices, and private residences, even on weekends and in the evening.
ContactsGet in touch with us here, or call 800-384-3845 from Monday-Friday, 10am-6pm if you have any questions regarding your online bookings.
SmartTicket's online ticket ordering and delivery service for this event has now closed.
Unfortunatly, no. Ticketing systems in China vary from venue to venue, and many are not sufficiently sophisticated to offer specific seat selection. The event promoters and venues we work with have no setup that allows third party ticketing agents to access to their respective floor plans. However, when you buy a ticket from us, you will automatically receive the best available seats within the category that you've chosen.
Yes, we can mail tickets to any city within China, but you need to bank transfer the purchase amount before we place the order for the tickets. Please proceed with the ticket booking, and we'll email you the bank account details once we've received your ticket order.
Yes. Our "Invite a Friend" feature allows you to invite your friends to join you at the event and be seated with you. You will only be responsible for buying your own ticket, and SmartTicket will coordinate with your friend(s) to secure their booking(s) and to ensure you all sit together. It's easy to use: simply go ahead and book your own ticket and the "Invite a Friend" option will be offered to you at the final step. Please note, selecting this feature guarantees surrounding seats to your own will set aside for a maximum of 6 hours only.
You pay our delivery staff directly upon delivery of your tickets (cash or local Union Pay card with pin code). We accept payments in Chinese Yuan only. Please email us if you need a company fapiao.
Unfortunately not. So far all major Chinese online payment sites have rejected SmartTicket for being "English only". Not much we can do about this.
Other questions? Contact our customer support by email | phone: (021) 400-821-3624
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