Stone Brewing has been open for just over a month, and I've already been three times due to the proximity to my house. It's good food and great beer at a fair price. When I had some out-of-towners craving some classic western food after a long trip through the countryside, I decided to take them for Sunday brunch at Stone Brewing.
Stone Brewing is the new neighbor to The Cannery, and for whatever reason, I never get served at The Cannery, and I spend most of my meal chasing down service staff. I had been joking that I hope this bad luck didn't rub off on Stone Brewing next door, and I probably should have kept my thoughts to myself because on the 3rd visit, that's exactly what happened.
We waited 40 minutes for drinks in the restaurant that was only about half full, and nobody took our food order for the first hour despite requesting that someone come by the table to help us out. It was borderline comical. We weren't being horrible about it, either, though at a certain point, I had to ask to speak with the manager. This is where Stone Brewing turned it around.
We got a full apology, and the restaurant compensated us for all of our drinks. This sort of outcome isn't super common in Shanghai, and we honestly weren't expecting it. Obviously, we were happy about it and ready to enjoy the atmosphere and move on to the good food. Our table enjoyed the Crab Cakes Benedict (RMB 108), The YuYuan Breakfast Sandwich (RMB 58), The Hangover Burger (RMB 88), and Chicken and Waffles (RMB 98). The portions are large, and the taste kept us all in a good mood.
Overall, I will absolutely be back to Stone Brewing, and I'm hoping that the service issues are a bit of a one-off. They've got everything I like in a neighborhood joint--good atmosphere, a tasty variety of food options, and fair prices. I'm sure they're just still working out the kinks as they are a new restaurant, but I'm hoping they'll be sticking around Shanghai for a while to come.
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