Job Description

The position of Key Account Manager shall have a full and overall view of the key accounts activities internally and externally in the respective business scope. It develops and executes the company’s strategy with the accounts and develops and increases the quality and quantity of the accounts. Therefore, a precise and tangible understanding of all stakeholders including clients’ needs and demands is developed, maintained and executed. The Key Account Manager is responsible for gathering, executing, updating and maintaining information, orders, processes and prospective of assigned accounts, increase quality and quantity of the account and the company's revenue, gross profit and performance with the account. It aims to have a precise knowledge of the market situation and to provide strategic and detailed information to the company’s management. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with new clients.

Responsibilities:

• Follow and enhance the company’s strategy including its Vision and Mission
• Develop a growth strategy focused both on financial gain and customer satisfaction.
• Play an integral part in generating new sales that will turn into long-lasting relationships while sustaining and growing our business to achieve long-term success.
• Deliver a world class customer service experience to all clients
• Contribute to, develop, integrate, and execute the company’s sales strategy and activities
• Develop trust relationships with a portfolio of major clients to achieve sales target, revenue, and gross profit
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Serve as the link of communication between key customers and all stakeholders including internal teams and partner organizations
• Work with cross functional departments to ensure timely delivery of products and services to customers
• Resolve any issues and challenges faced by customers and deal with complaints to maintain trust and drive business
• Analyzing, maintaining, and presenting market, industry and account information including products, materials, clients, competitors, and legal framework

Benefits

• Annual package of minimum US$ 90k
• Competitive Basic Salary
• Exciting unlimited bonus and commission schemes
• Comprehensive company medical insurance
• Flexible working time

Requirements

• Bachelor or Master’s degree in business administration, sales, or relevant field
• At least 3-year solid working experience in marketing, sales, or relevant industry
• Proven track record in developing new business with experience in sales and providing solutions based on customer needs
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Tech savvy
• Solid computer skills, including MS Office
• Highly organized and straightforward minded, must be able to work on multiple tasks simultaneously and feel comfortable working in a Team
• Ability in problem-solving and negotiation
• Able to work under pressure
• Analytical skills
• Eye for details, self-motivated, managing own time and workload
• Creative and flexible solution provider
• Foreign national or Chinese national with at least 2 years’ experience living in Europe, North America, or Australia
• Excellent verbal and written communication skills in English
• Advanced spoken and written Mandarin preferred
• Other Asian or European languages are a plus

Application Instructions

Please submit your English language CV and Motivation Letter by Email