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Published 2024-07-09 18:01 2024-07-09 18:01:00 2024-08-08 18:01:00
Sales Support Officer
  • Fulltime in Shanghai | Hybrid (Office & Remote Work)
  • Salary: 8,000 - 12,000¥
  • Candidate Location: Only applicants currently in Shanghai

Job Description

We are now seeking to recruit a Sales Support Officer to help build and develop relationships with schools in Mainland China; as well as working with and reporting to lead for China sales. The role will be based in our Shanghai office and will involve liaising with schools on a daily basis, with some sourcing and managing sales enquires, ensuring excellent customer satisfaction, and promoting our market-leading learning adventures.  

Responsibilities:

Support China sales by preparing sales quotations, supporting documents, and PowerPoint presentations
Support with some translation of documentation
Communications with clients. Via email, WeChat, virtual meetings, and occasional in-person meetings
Harvesting and sourcing new leads/new sales enquiries from teachers and schools across Mainland China  
Researching schools and organisations to identify new leads and potential new markets - some cold calling may be required  
Attend meetings with senior leadership teams from schools as well as occasional presenting at parents’ evenings and trip briefings  
Attendance at consumer travel shows and other events, as required, and support for the event preparation stages  
Encouraged to contribute any new ideas, for sales processes and for business development channels  
Keeping our CRM, databases, and bookings records up-to-date and accurate  
Support sales with administrative tasks and good knowledge of Microsoft Office (word, excel, PowerPoints) would be an advantage  
Be flexible in assisting with other tasks in a fast-growing sales department  

Benefits

What you get from us:

Salary and Benefits 8-12K CNY per month salary and commission - experience dependent  
Opportunities to travel for work and discounted tours  
Mix of remote and in-office work (Shanghai Office)  
10 days annual leave
Start Date – August 2024
 
Responsibility: Freedom to execute your ideas, plan your own schedule, and build the change you want to see in the organization.  
Support: We’ll invest time in you to allow you to succeed. It is important to us that our team members develop professionally during their time with us.
Opportunity: We are a rapidly growing company in our space. We expect to move from a medium- to large-sized entity within 2 years, so this is a very exciting time for the business.
Fun, growing team: Be part of the action and grow alongside us.  

Requirements

Competencies:

This is a fantastic opportunity to work and learn more about the fast-moving Educational Travel sector, with internationally minded colleagues who are passionate about the tours that we run! We are looking for a new member of the team who is keen to grow and develop with the following attributes:

Ambitious and target-driven as well as wishing to work as a great team player  
Organised and able to balance a reactive workload together with ongoing projects  
Has strong written skills in English & Mandarin  
Has a confident, clear, and approachable telephone manner  
Capable with Microsoft Word, Excel, and PowerPoint Experience  
Comfortable in English and Chinese Mandarin  

 

Experience:

Minimum 1-year sales/business development/customer service experience would be an advantage, however, full training will be provided
Interest in Travel and Education  

Application Instructions

Please send your resume and brief self-introduction to: lucy.west@transformatravelgroup.com

The Learning Adventure

The Learning Adventure is a leading educational tour provider for school and university students, operating educational trips across the globe. The company focuses on offering bespoke itineraries that deliver prescribed learning outcomes and unique, engaging activities to inspire the next generation of global citizens.

The Learning Adventure (TLA) is part of the Transforma Travel Group, a leading youth travel company. Transforma’s family of brands create culturally enriching, off-the-beaten-track, and educational adventures for travellers and students alike. Across all our brands, our mission is the same: to expand minds through transformative travel experiences.

TLA has been providing schools in China with incredible experiences for 10+ years and in the past year alone have worked with many of the most prestigious schools in the country and globally.

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