Job Description
We are now seeking to recruit a Sales Support Officer to help build and develop relationships with schools in Mainland China; as well as working with and reporting to lead for China sales. The role will be based in our Shanghai office and will involve liaising with schools on a daily basis, with some sourcing and managing sales enquires, ensuring excellent customer satisfaction, and promoting our market-leading learning adventures.
Responsibilities:
• Support China sales by preparing sales quotations, supporting documents, and PowerPoint presentations
• Support with some translation of documentation
• Communications with clients. Via email, WeChat, virtual meetings, and occasional in-person meetings
• Harvesting and sourcing new leads/new sales enquiries from teachers and schools across Mainland China
• Researching schools and organisations to identify new leads and potential new markets - some cold calling may be required
• Attend meetings with senior leadership teams from schools as well as occasional presenting at parents’ evenings and trip briefings
• Attendance at consumer travel shows and other events, as required, and support for the event preparation stages
• Encouraged to contribute any new ideas, for sales processes and for business development channels
• Keeping our CRM, databases, and bookings records up-to-date and accurate
• Support sales with administrative tasks and good knowledge of Microsoft Office (word, excel, PowerPoints) would be an advantage
• Be flexible in assisting with other tasks in a fast-growing sales department
Benefits
What you get from us:
• Salary and Benefits 8-12K CNY per month salary and commission - experience dependent
• Opportunities to travel for work and discounted tours
• Mix of remote and in-office work (Shanghai Office)
• 10 days annual leave
• Start Date – August 2024
• Responsibility: Freedom to execute your ideas, plan your own schedule, and build the change you want to see in the organization.
• Support: We’ll invest time in you to allow you to succeed. It is important to us that our team members develop professionally during their time with us.
• Opportunity: We are a rapidly growing company in our space. We expect to move from a medium- to large-sized entity within 2 years, so this is a very exciting time for the business.
• Fun, growing team: Be part of the action and grow alongside us.
Requirements
Competencies:
This is a fantastic opportunity to work and learn more about the fast-moving Educational Travel sector, with internationally minded colleagues who are passionate about the tours that we run! We are looking for a new member of the team who is keen to grow and develop with the following attributes:
• Ambitious and target-driven as well as wishing to work as a great team player
• Organised and able to balance a reactive workload together with ongoing projects
• Has strong written skills in English & Mandarin
• Has a confident, clear, and approachable telephone manner
• Capable with Microsoft Word, Excel, and PowerPoint Experience
• Comfortable in English and Chinese Mandarin
Experience:
• Minimum 1-year sales/business development/customer service experience would be an advantage, however, full training will be provided
• Interest in Travel and Education
Application Instructions
Please send your resume and brief self-introduction to: lucy.west@transformatravelgroup.com
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