Job Description
BritCham Shanghai is calling for an enthusiastic person to join our experienced team as a membership & events executive covering the Zhejiang region, the candidate will ideally based in our Hangzhou office.
Your role will be to develop a community for existing and potential new Chamber members, plan-lead-promote & execute a wide range of activities for members under the Chamber’s three key pillars Advocacy, Knowledge, and Community. Activity formats include seminars, training & workshops, webinars, business connectors, conferences, social networking, football tournaments, St Andrews Ball, and fairs. To check on our previous and upcoming events, please visit www.britishchambershanghai.cn. This will include leading on social media aspects and digital design work for posters, etc.
You will also be responsible for daily interaction with existing and potential new members and partners. This will include managing the membership system for the members you lead on covering interactions, renewals, etc. Also recruiting new members via membership presentations, following up on referrals, attending events and activities representing the Chamber, and building the network, exposure, and reputation of the Chamber.
To achieve the above you will have the support of the specific department leads and the existing Britcham Shanghai senior leadership team as well as support, guidance, coaching, and mentoring from our amazing members.
Key Responsibilities:
- Maintain relationships with key stakeholders including hotels, restaurants, and other potential venue options; service providers; partners, etc.
- Update the Chamber’s events master calendar;
- Manage pre-event logistics, including invitation, registration, nametags/ attendee lists, invoicing, and etc.;
- Manage on-site logistics, including set-up preparation, registration, payment, venue coordination, troubleshooting, and other event execution;
- Create and support on social media and creation of event promotional and design materials
- Manage post-event logistics, including collecting attendees' feedback, speaker appreciation, and finance reports;
- Maintain the membership system, renewals, and communication with existing members
- Follow up leads and referrals as well as develop your own network to recruit new members and sponsorship support from companies;
- Lead the Chamber’s Zhejiang Committee through minute-taking, committee admin, and general support
Benefits
The Package: monthly gross salary of RMB 7,000- 10,000 plus leave entitlement. You are eligible to participate in the Chamber’s discretionary Annual Performance Bonus. Any Bonus awards paid will depend upon your performance against agreed objectives and the overall performance, including financial, of the Chamber.
Requirements
- Preferably major or experience in hospitality/events management or related
- Native Chinese with a good command of spoken and written English
- Well-organised, extremely detail-oriented
- Excellent organisational skills
- Strong sense of urgency, ownership, and work ethic
- Ability to perform multiple job functions and tasks
- A team player with a proactive and flexible approach to work
- Flexible scheduling required – including early mornings, evenings, and occasionally weekends
- Culturally empathetic and eager to work in an international environment
- Excellent interpersonal skills, with a heart for service and a sustained positive attitude
- Preferable an existing business network within Zhejiang
- Be comfortable working within a small, close-knit team
- At least one year of related professional experience (including solid internship experience)
Application Instructions
Please send your CV and a cover letter to admin@britishchambershanghai.cn (email subject: Full Name + ZJ Membership and Events Executive) before 11 November 2024. We encourage early applications as we will select shortlisted candidates for the 1st round of interviews before the closing date. Applicants who fail to provide a cover letter will not be considered. Please note that only shortlisted candidates will be contacted. Telephone enquiries and personal visits will NOT be accepted.