• Oversee daily operations of domestic retail stores in China
• Manage standardized operations with authorized partners (Suzhou franchise stores)
• Lead end-to-end planning and execution of offline pop-ups, markets, and brand activation events
• Manage warehouse, logistics, and inventory operations for office and fulfillment centers
• Execute cross-platform e-commerce operations
• Build and continuously improve SOPs across all operational scenarios, and report key business performance data

• Proven experience in full-chain retail operations, including store management and warehouse/logistics fulfillment
• Strong ability to build standardized processes with high attention to detail and data accuracy
• Comfortable working in a fast-paced startup environment with evolving systems and rapid iterations
• Experience in organizing and executing offline markets, pop-ups, or similar brand activations
• Fluent in both English and Mandarin, with ability to communicate with both local teams and international HQ
• Franchise or brand partnership management experience is a plus
• Willing to travel frequently and adapt to a dynamic, multi-city working schedule

• Competitive salary (negotiable, based on experience)
• Performance-based bonuses (including market event quality, inventory accuracy, order fulfillment efficiency, and operational stability)
• Flat and efficient team structure
• Opportunity to build a meaningful and impactful career in a growing brand

Please send your CV to nawar@ecre.coffee with the subject line “Operation Manager China + Name”. Please include your CV directly in the email or as a PDF attachment. Do not send external cloud drive links. Applications should be submitted as plain text or PDF only. The role is based in Shenzhen / Qingdao / Shanghai / Suzhou, full-time with immediate availability preferred. The position reports to the China Head of Stitch Coffee and the Australia HQ.