Frequently Asked

• How do I publish a job listing?

  Sign into your SmartShanghai account and follow the instructions on this page.

• Are job listings free?

  To maintain the quality of our listings and dissuade particularly aggressive recruiters, we charge a service fee for our job listings (380 rmb per listing). We currently don't offer any free job listings, sorry!

• Are there discounts for buying multiple listings

  Yes. Buy 5 jobs listings credits (1,900 RMB) and get one free job listings credit (save 17%). Buy 10 job listings credits (3,800 RMB) and get 3 free job listings credits (save 23%). These options will be presented to you after you submit your job listing and select a payments option.

• Can I edit my job listing?

  To maintain a consistent quality and format in our listings, all listings are uploaded by our editors. To request changes to your listing, please email our listings managers. Contact information will have been provided with the confirmation email for your job submission.

• For how long will my job listing be visible?

  Your job listing will remain visible on the website for one month. If you wish to refresh your job listing and move it back to the top, you may purchase an additional job credit and apply it to your job.

  If you wish for your job listings to remain visible for longer without having to worry about renewing them manually, you may consider subscribing to our Company Job Listing packages (6/12 months) where all of your job listings will remain visible on the site for the duration of your Company listing.

• How and when will I receive my invoice (fapiao)?

  If you chose the "Cash on Delivery" option, your fapiao will be delivered when our company courier arrives at your office to collect payment. If you chose the "Bank Transfer" option, please contact us at contact@smartshanghai.com with the following information:
  
  1. Your job listing reference number
  2. The fapiao title
  3. Your delivery address
  4. Your contact name / phone number
  5. Your company tax number
  
  Our company couriers will deliver your fapiao directly to your office address within 3-5 business days of our finance team confirming receipt of payment.
  
  Note: some offices may be outside of our delivery zone. In these cases, our staff will send your fapiao via SF Express.

• How long before my job listing appears on the site?

  About 1-2 working days after we receive the payment for your job listing.

• Will my job credits expire?

  No, SmartShanghai job credits do not expire if you haven't use it. 

• What kind of invoice (fapiao) can you issue?

  We can issue: a) personal fapiao, b) standard fapiao with your company’s name, or c) VAT business fapiao. For VAT fapiao, our finance team will need the following details:
  1) your registered company name
  
  2) company registration number
  
  3) name & number of company bank account
  
  4) company address & phone number

• What is a Push Credit?

  With each Company Job Listing subscription (6/12 months), you will be able to refresh your job listings and push them back to the top of the list five times a month. The past month is calculated based on the past 30 days, and does thus not reset on the first calendar day of each month.

• Can I post a job without showing my company name?

  Yes, it's possible to post your job without displaying your company name to the public. However, you must reveal your company name to SmartShanghai when submitting your job listing to us. We won't share this information with anyone.

• I got a "sponsored company highlight" with my job credit bundle. What is it?

  It's a little bonus exposure for your job listing! When you purchase a 5 or 10 job credit bundle, your job listing will appear in the "Featured Companies" box at the top of the Jobs page.
  It's not a separate listing, and you don't need to submit any extra info for it, just purchase the one year job listing package and it'll automatically get your company featured. The "Featured Company" highlight last until your contract finishs.