Description
- Design and develop service training courses based on user needs and business insights
- Extract practical experience from daily operations to support business growth through training initiatives
- Identify operational challenges and contribute to service and workflow optimization
- Deliver training sessions and support internal learning and development programs
Requirements
- Bachelor’s degree or above
- Minimum 3 years of work experience
- English proficiency suitable for daily working communication
- Strong presentation, communication, and training skills
- Able to identify problems proactively and support operational improvements
- Alignment with the brand’s values and philosophy
