• Lead the gallery sales team, develop and implement sales strategies, and achieve individual and team sales targets.
• Manage daily sales operations and provide high-net-worth clients with professional art appreciation guidance, collection advice, and sales services.
• Analyze daily, weekly, and monthly sales performance, prepare reports, and identify opportunities to improve results.
• Build and maintain strong client relationships, with a particular focus on managing VIP clients throughout the customer journey.
• Plan and execute events that provide gallery members with engaging art experiences and personalized services, strengthening client loyalty and developing long-term relationships.
• Oversee or assist with daily gallery operations, including artwork and merchandise displays, inventory management, and event coordination.
• Manage warehouse operations to ensure artwork and merchandise inventory is accurate, secure, and well organized.
• Maintain the gallery’s visual presentation and overall visitor experience in line with the brand’s identity.
• Handle operational data, reports, and documentation using Microsoft Office, particularly Excel and Word.
• Follow company policies and procedures, including scheduling, attendance, and operational standards, while managing multiple priorities effectively.

• At least 3 years of experience in high-end retail, luxury sales, galleries, or art institutions. Previous team management experience is preferred.
• Fluent in both Chinese and English, with the ability to communicate professionally and prepare written materials in both languages.
• Excellent communication and client service skills, with a personable manner, strong service awareness, and a confident, professional demeanor.
• Strong relationship-building skills and the ability to establish trust and collaborate effectively with clients and team members.
• Willingness to learn about art and develop new management skills, with an openness to feedback and continuous improvement.
• A strong sense of responsibility, reliable attendance, and the ability to work under pressure.
• Flexibility to work on weekends, public holidays, and during special events.

Please send your resume to ansha@pillarsgallery.com with the email subject line “Position – Full Name”. The position is based in Jing’an District, Shanghai, and salary is negotiable.