Emergency Services in Singapore: Essential Numbers and Information
In an emergency, knowing the right number to call can make all the difference. Singapore's emergency response system is efficient and well-coordinated, ensuring help arrives quickly when needed.
Main Emergency Number: 995
Dial 995 for life-threatening emergencies. This number connects you directly to the Singapore Civil Defence Force (SCDF), which handles medical, fire, police, and rescue services.
Ambulance Services:
• Emergency Ambulance Service 995 – Free for true medical emergencies.
• Non-Emergency Ambulance Service 1777 – A fee applies for cases that are not life-threatening.
Key Emergency Contacts:
• Ambulance Fire & Rescue: 995
• Police: 999
• SCDF Emergency SMS (for those unable to call): 70995
Other Important Numbers:
• Non-Emergency Ambulance Service: 1777
• SCDF 24-hour Hotline: 1800-286-6666
• 24-hour Counselling Helpline: 1800-286-6666
For any emergency, stay calm, provide clear details, and follow the instructions given by emergency responders.
Mental Health & Crisis Support Services
If you or someone you know is struggling with emotional distress, there are several confidential helplines and support services available in Singapore.
24/7 Crisis Support
• SCDF Counselling Helpline – A free, confidential 24-hour helpline providing emotional support.
• SCDF Crisis Textline – A 24-hour text-based support service for those in distress.
• Samaritans of Singapore (SOS) – 24-hour Helpline – A confidential and anonymous support service for individuals facing emotional crises.
Community-Based Counselling Services
• Care Corner Counselling Centre (CCCC) – Provides free Mandarin counselling for individuals, couples, and families. Available daily from 10 AM – 10 PM (excluding public holidays).
• TOUCHline – A community service offering emotional support for youths.
• Project 180 – Offers online counselling and workshops for schools and community partners.
Seeking help is a sign of strength. If you or someone you know needs support, don't hesitate to reach out.
Crisis Helpline:
• SCDF 24-hour Counselling Helpline: 1800-286-6666
• SOS Hotline: 1767
• SOS WhatsApp CareText: 9151 1767
• SOS CareMail: pat@sos.org.sg
• CCCC Hotline: 1800 353 5800
• YOUTHline Hotline: 1800 377 2252
• Project 180: 9170 8831
Singapore Police Force: Protecting and Serving the Community
The Singapore Police Force (SPF) is the country's primary law enforcement agency, committed to maintaining safety, security, and public order. In addition to crime prevention and investigation, the SPF provides a wide range of services to support the community in various situations.
Emergency Services:
• Police Emergency Hotline 999 – For immediate police assistance in life-threatening situations or crimes in progress.
Crime & Scam Prevention:
• Anti-Scam Helpline 1800-722-6688 – Assistance for victims of scams and fraud.
• ScamShield App – A tool to block scam calls and messages.
• Police Report Services – Victims of crime can lodge reports online or at the nearest Neighbourhood Police Centre (NPC).
Family & Domestic Protection:
• Police Emergency Response 999 – Immediate help for domestic violence or abuse cases.
• Protection Orders – Victims of family violence can seek protection orders through the courts.
• Family Service Centres – Support services for individuals facing domestic abuse or disputes.
Missing Person Reporting
• Missing Persons Reporting – The SPF assists in locating missing individuals, especially vulnerable persons such as children or elderly individuals with dementia.
• Community Policing – Officers regularly engage with the public through neighbourhood patrols and crime prevention initiatives.
Involved in a Traffic Accident?
Being involved in a traffic accident—whether as a driver, passenger, or pedestrian—can be stressful. Knowing the right steps to take ensures safety and potentially can be life-saving.
You must report the accident to the police if:
• There are injuries or fatalities (Call 999 immediately)
• If injured, call 995 for an ambulance.
• Emergency Ambulance & Fire: 995
• Reports can be made at any Neighbourhood Police Centre (NPC) or via the Traffic Police Headquarters 6547-0000.
• If the driver flees (hit-and-run), try to note the vehicle's details and report it to the Traffic Police 6547-0000 or the Police Emergency Hotline 999.
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Losing your keys can be stressful, we are here to help you out, check our list of locksmiths here
