" Better Last Time.... "

Value for money		Suitable for...
The food		.. a date
The service		.. business dinner
The decor		.. with friends

A bit disappointed.

I had eaten here before and enjoyed the rosemary chicken. Tonight (June 23, 2009) we ordered the seared tuna and the rosemary chicken. Both didn't warrant being eaten and we finished having only eaten a portion of both dishes (painful given the bill was over 300 RMB with soft drinks). The tuna was dried up on the outside (either reheated or poorly cooked) as was the chicken as well. Had to laugh at the menu which states that they are inspired by Japanese service and quality standards as they are so far away from that.

Service was unresponsive and one guy just sat in front of a fax waiting for Sherpa's orders. We joked that it would have been quicker to get someone's attention by calling Sherpa's and having it delivered to the actual restaurant. Should have picked up on the signs and left without ordering....

Hope it gets better....

" Great Food, Service, Decor. Questionable Drinks. "

Value for money		Suitable for...
The food		.. a date
The service		.. business dinner
The decor		.. with friends

I was very pleased with the exceptional food, prices, ambiance and service at Ginger. However, I left the place unhappy with a huge headache. I have been to all sorts of bars in Shanghai, and never thought of writing in to review any site, but this time, I do have an awfully strong headache from the drink I just orderd at Ginger. I got the impression that the alcohol ingredients used for the cocktail mixes could be of questionable origin. My husband was served a Mojito which did not smell nor taste of rum. I had asked for a Ginger Sling hoping for a fruity flavored drink and warning the bartender that I did not want a ginger flavored drink, to find that the drink tasted of nothing else but ginger, and the alcohol used caused me a headache from the first sip. This experience only causes me to lose confidence in the place. We left without finishing our drinks to avoid any possible risk.

" From A Director Of GInger "

Value for money		Suitable for...
The food		.. a date
The service		.. business dinner
The decor		.. with friends

Regarding the friendly complaints listed here, I can only urge customers to complain on the spot. Ginger has a total commitment to quality and we have absolutely zero tolerance for slacking or lapses.