Posted 1 Reviews
Went there with my girlfriend at around 8:30pm on a weekday. We were seated straight in the lovely outdoor terrace and were given the menu. That's about where the service ended.
As it was later, the restaurant wasn't that busy. We waited 30min for somebody to take our order. During that time trying to wave somebody down and being actively ignored while staff were talking with each other on far side of terrace. After this 30min I physically got up and approached the wait staff and ask them to take our order. After they confirmed they would two waited 15 more minutes and still nobody to even take a drinks order. 45minutes of trying to get attention. We finally had to walk out and go somewhere else. Even for Shanghai this is a service low point. I would recommend any number of other restaurants. Don't bother with Elefante.
Posted 2 Reviews
Such a disappointment !
Both my friends and I are from south east of France, (area circling the Mediterranean sea for you dummies :-) )….
"Elefante, mediterranean restaurant"
We were all like "WOW ! how come we ve never been to this place before !".
Well better late than never.
I have to say that I m a big fan of El Willy restaurant and knowing that Elefante belongs to that crazy-talented-extra-famous-must-be-under-LSD-when-he-does-advertisings-El-Willy .. well it must be a sign of trust … right ?
We did make a reservation at 8.30, showed up at 8.20 were stunned by the really (really nice) patio-outside seating. After checking the inside of the restaurant, we finally decided to give the patio a try and mentioned to a waiter that we had a reservation and gave him my reservation name.
Quick look at the menu. This stuff looks pretty good.
Chef's recommendations "Foie Gras croquettas" !
Hell yeah ! (hem… even foie gras is not really from Mediterranean area but who cares !) we are french ! foie gras is OUR thing ! we want it !.
Ordered one of those, as well as some Shrimp Aïoli tapas (the name itself was mouthwatering), some more stuff with foie gras and some pork ribs and potatoes tapas. We top it up with a big jar of Sangria. One friend is on diet and orders a salad .. duh ! Whatever dude , your call !
This is up to a good start : Foie gras. Aïoii. Sangria. Nice weather. Sitting outside. Friends gathering.
Et voila !
9.15, my phones rings. Somebody s calling me.
"Hi Its Elefante restaurant, where are you ? you made a reservation at 8.30". "Yes, i know, we are outside we already ordered, i mentioned it to one of the waiters" . "When you are late you can call us to tell us you know" . "We are not late , we are outside.. we ordered .. we are eating.. go outside and you will see us".
Hang up. Ok. Nice service. Anyway. Thanks.
Foie gras croquettes finally coming. After a quick bite, my friends and I all look at each other : "did we order the right dish ?" "i think they made a mistake in the order" "no.. there isn't foie gras in this croquetta". Must be a mistake. Lets not eat the two last ones and ask them to double check. Mistakes happen.
Instead, lets give those tiny-shrimp-which-look-like-the-stuff-you-find-in-cheap-vietnamese-restaurant-in-France a try.
Those are not crispy. Those are oily to the max…and certainly not with olive oil. Those are not good. Go to the cheapest chinese restaurant in town, it will be better than those. Except that they ll cost you 70rmb here. For 5 shrimps. End of story. Disappointed.
Ok well, lets give those pork ribs a try. Those look good. Well actually the potatoes coming with the things they call ribs look and smell good. But the stuff coming with it .. well...no guys, those are no ribs. Those are fat. With potatoes.
The manager, a beautiful blond young woman is coming to ask us "how s everything?"… We mention the foie gras croquettas you know, no foie gras in those we swear ! She seems surprised. "Let me check".
Pheww ! Thanks !
Actually, she came back 30min later telling us the things we got was exactly the dish we ordered and she even tells us "GUYS, I tried it, THERE WAS foie gras in those croquettas, i m surprised you couldn't feel it".
Ok we DID NOT want to play the "dude we are french" card here.
But saying to 3 french guys from south of France that the thing you give them is filled with foie gras when there is absolutely no trace of it is like saying to sichuan people "yes this dish is spicy" when no red color appears on top of it.
We didn't mention the kinda country salad that my friend ordered was tiny and has almost no meats or whatsoever.
The other foie gras dish was ok, not bad, not excellent. It was fine.
My friend ordered a coffee.
Then the bill came.
No discount, no gesture, no free coffee, no patatas fritas for free. Nah. Nothing. Not a word from the manager.
How come a place like this, belonging to "El Master Willy" can have such bad food and bad service ?
No customers oriented.
In conclusion, stick with El Willy.
Nothing to compare.
And please master Willy, have that beautiful manager a training on Foie Gras.
Posted 1 Reviews
After call to the restaurant 3 times during the morning and afternoon to make sure that the booking for my husband´s birthday was made and my request noted, we went to have diner together.
I requested for a nice table and since was his birthday, to bring a candle for him to blow and make a wish. Easy right? I picked ElEfante restaurant because it is considerate one of the best Spanish restaurants in Shanghai. I still can´t believe they did not make any single detail for the birthday celebration. No special table, no Happy Birthday wrote in anywhere, no a simple candle!!!! it was ridiculous.
We order champagne Taittinger, 5 plates and after diner we been waiting for more than 30 minutes for them to bring some surprise. After that we left and I was very very upset because when I picked one of "the best restaurants of the city" for a reason, and they ruined the whole birthday just with this end. "THANK YOU GUYS"
Food was good, nothing special and the waiters were useful. Not recommendable for special occasions for sure.
Posted 10 Reviews
My first encounter with Burrata cheese in the form of a Burrata Salad with truffles (rmb 165) .. what a creamy Italian dream! And with this dish I came to the realization that elEfante is not a Spanish restaurant like it's predecessor at the same site, by the same chef. I was pleasantly surprised to see the happy chef bouncing around here during my early dinner on Wednesday (instead of his namesake restaurant at the bund). The Crab Salad (rmb 98) he also recommended tasted much better than it looked and the White Anchovies (rmb 58) was a good suggestion - for someone who is not keen on the strong savoury flavours associated with anchovies in general. The only hot dish we had was the Baby Squid (rmb 88) - a bit too big to go down as a mouthful and too fiddly to cut-up.. and all that to get ink stains on your teeth.. nah! And then there was the 5J Paletilla Jamon (rmb 180/60g).. what a piggy indulgence..
I hope the next time I swing by, there will be a better choice for wines by glass.